Here you will find all the information you need to start using your DoctorSender Smart account.

If you have any questions that you have not been able to solve, or you simply want more information, remember that you always have our support section available.

Support - DoctorSender Smart



Find help video tutorials with which you will learn how to use the main functions of DoctorSender Smart. Let’s take off!






Do you have any doubt? It’s possible that another user had it before you. In the board below we collect the most frequent ones so you always can have them at hand. If you have not been able to solve your doubts, remember that you have our team at your available through the contact section. If your question is useful for other users, we will publish it on the board.



What does DoctorSender do to make sure we are GDPR compliant?

Support - DoctorSender Smart
  • We regularly check our security measures to ensure that any personal data that we collect and process on our systems is adequately protected.

  • We ensure that our Privacy Policy clearly explains DoctorSender’s commitment to the GDPR, is transparent about how we use personal data, and gives people information about how they can exercise their rights as data subjects.

  • We provide our customers with GDPR-compliant terms and we also update our contracts with third-party vendors to ensure they are GDPR-compliant.
  • We keep formal processes regarding the rights of data subjects to ensure that we can help customers fulfill the requests they receive.

  • We complete data protection impact assessments to identify and minimize any risks resulting from our data processing activities.

  • We keep accurate records of our data processing activities, both as personal data processors and as responsible for them.

  • We pay close attention to regulatory guidelines around GDPR compliance and make changes to the characteristics of our products and contracts when necessary.
Support - DoctorSender Smart


    Controller: FREEMEDIA INTERNET, S.L. // Purposes: Respond to information requests that may be received through the contact form on the website or the chat enabled for this purpose; Maintenance of the business relationship with the company in which you provide your services, or, where appropriate, with you, in your capacity as an individual entrepreneur // Legitimation: Pursuit of a legitimate interest; Execution of a contract or implementation of pre-contractual measures // Recipients: there are no data communications // Rights: access, suppression, rectification, limitation of processing, potability request, opposition to processing // Additional information: More information here

    Support - DoctorSender Smart